Privacy Policy

This Privacy Policy explains how Agentsfeed collects, uses, shares, and protects personal data when you use our website, checkout flow, license API, dashboard, and support channels.

The data controller is Martin Holý, sole trader, registered office at Šrámkova 164, 460 10 Liberec XX-Ostašov, Czech Republic, ID No. 08191131.

This policy applies to personal data we process as a controller for our own service operations. Agentsfeed is not intended to process your storefront shoppers' personal data.

Identity and contact data: name, email, account identifiers, and business contact details you provide.

Commercial data: purchase records, invoices, Stripe checkout/session references, payment status metadata.

License data: license key, status, activation domain, validation timestamps, related event logs.

Technical data: IP address, user agent, basic request logs, and security event data.

Support data: messages, attachments, and troubleshooting context you provide.

To process purchases, issue license keys, validate activations, and deliver dashboard functions.

To operate and secure our systems, detect abuse, and prevent fraud.

To provide customer support and service communications.

To comply with legal, accounting, and tax obligations.

To improve product quality and reliability using aggregated operational insights.

Contract: processing required to provide the Service you requested.

Legitimate interests: security, abuse prevention, diagnostics, and product improvement.

Legal obligation: bookkeeping, tax, and regulatory compliance.

Consent: only where required by law (for example certain optional communications).

We share data only with service providers needed to operate the Service, such as payment processing (Stripe), authentication services, hosting/infrastructure providers, analytics providers where enabled, and customer support tooling.

We may disclose data where required by law, court order, or to protect rights, safety, and service integrity.

We do not sell personal data for third-party advertising purposes.

Where data is transferred outside your country, we use appropriate safeguards required by applicable law, including contractual protections where necessary.

We retain data only as long as needed for service delivery, dispute handling, legal compliance, and legitimate business purposes.

License and transaction records may be retained for statutory accounting and audit periods.

We use technical and organizational safeguards, including access controls, signed webhook verification, environment secret management, and monitoring for suspicious activity.

No system is completely secure, but we continuously improve protections based on risk and operational experience.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability of your data.

You may request account and data assistance by contacting support@agentsfeed.dev.

If you are in the EEA/UK, you may also lodge a complaint with your supervisory authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), www.uoou.cz.

We may use essential cookies and limited analytics signals necessary for core site and service functionality.

The Service is intended for business and professional use and is not directed to children.

We may update this Privacy Policy to reflect legal, operational, or product changes. Material updates will be posted with a revised effective date.

For privacy requests or questions, contact support@agentsfeed.dev.

Postal contact: Martin Holý, Šrámkova 164, 460 10 Liberec XX-Ostašov, Czech Republic.